PRIVACY POLICY
The purpose of this privacy policy is to inform users of the website www.maisonlumalys.fr hereinafter "the Website") about how their personal data is collected, used and protected, in accordance with the General Data Protection Regulation (GDPR - EU 2016/679) and current French legislation.
1. Data controller
The data controller for personal data is:
Maison LUMALYS
Micro-entreprise
Represented by: Mathilde Rivière
Address: 24 rue de la motte 17490 Neuvicq-le-Château
Email: contact@maisonlumalys.com
Telephone: 06 33 44 55 33
2. Personal data collected
When you use the Website, Maison LUMALYS may collect the following data:
a) Data provided voluntarily
First and last name
Email address
Telephone number
Any information provided via the contact form or newsletter subscription
b) Data related to bookings
Bookings for services (spa, massage, stay) are managed via the Fresha platformplatform. As such, certain personal data is collected directly by Fresha (identity, contact details, payment information), in accordance with their own privacy policy.
Maison LUMALYS only has access to the information necessary for managing bookings and services.
c) Browsing data
When browsing the Website, data may be collected automatically:
IP address
Browser type
Pages viewed
Browsing time
3. Purposes of processing
The personal data collected is used exclusively for the following purposes:
Responding to enquiries via the contact form
Managing bookings and services via Fresha
Sending information or newsletters (if consent has been given)
Improving the user experience and performance of the Website
Ensuring the security of the Website
Complying with legal and regulatory obligations
4. Legal basis for processing
Data processing is based on:
Compliance with consent (forms, newsletter, cookies)
Theperformance of a contract (booking of services)
Compliance with legal obligations
Thelegitimate interest of Maison LUMALYS (improvement of the Website, security)
5. Cookies and tracking tools
The Website uses cookies and trackers to improve navigation and user experience.
Cookies utilisés :
Audience measurement cookies (Google Analytics)
Functional cookies linked to the Fresha booking system
Third-party cookies (Google Maps, Meta / Facebook Pixel)
A cookie management banner allows users to accept, refuse or customise their consent when they first visit the Website.
6. Data recipients
Personal data is intended exclusively for:
Maison LUMALYS
Technical service providers necessary for the operation of the Website:
Fresha (bookings and payments)
Google (Analytics, Maps)
Meta / Facebook (advertising tracking)
Website host: o2switch – France
No data is sold or transferred to third parties.
7. Transfer of data outside the European Union
Some tools used (Google, Meta, Fresha) may involve the transfer of data outside the European Union.
These transfers are governed by standard contractual clauses or protection mechanisms recognised by European regulations.
8. Data retention period
Data is retained only for the period necessary for the purposes for which it was collected:
Contact details: maximum 3 years after the last exchange
Booking details: legal period linked to accounting obligations
Browsing data: maximum 13 months
9. User rights
In accordance with current regulations, you have the following rights:
Right of access
Right of rectification
Right to erasure
Right to restriction of processing
Right to object
Right to data portability
Any requests can be sent by email to: contact@maisonlumalys.com
A response will be provided within a maximum of one month.
10. Data security
Maison LUMALYS implements all appropriate technical and organisational measures to ensure the security and confidentiality of personal data and to prevent unauthorised access, loss or disclosure.
11. Changes to the privacy policy
Maison LUMALYS reserves the right to modify this policy at any time to ensure compliance with current regulations. The applicable version is the one published on the Website on the date of consultation.
Privacy policy updated: 01/01/2026
Contact
- 16b rue Jean-Mathieu, 16330 Montignac-Charente (La Boixe)
- contact@maisonlumalys.com
- +33 06.33.44.55.33
